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Shipping policy

Shipping Policy

Order Processing

We strive to process and ship all orders as quickly as possible.

  • Orders are reviewed and confirmed within 48 hours of being placed (excluding weekends and public holidays).

  • Once your order has been confirmed and dispatched, you will receive a confirmation email containing the latest shipping information.

Shipping Times

Delivery times vary depending on the destination state and local carrier operations.

  • Estimated delivery time after dispatch: 5–7 business days.

  • Delivery estimates are provided in good faith but are not guaranteed.

Please note that shipping times may be affected by circumstances beyond our control, including but not limited to severe weather conditions, carrier delays, customs inspections, public holidays, or other force majeure events.

Shipping Costs

Shipping costs are calculated based on the delivery destination and will be displayed during checkout before you complete your purchase.

Order Tracking

We will keep you informed throughout the shipping process.

You will receive email notifications regarding your order status, including:

  • Order confirmation

  • Shipment confirmation

  • Tracking information (when available)

  • Delivery updates

Delivery Issues

If your order has not arrived within the estimated delivery window, please contact our customer support team. We will work with the shipping carrier to investigate the shipment and provide an update as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team through our Contact Us page. We are happy to assist you.